Reviews

JR Garage Door and Services delivered top notch customer service. Clayton was punctual and showed up and did exactly what he said he would do in a timely and efficient manner, which is fabulous since I live in the Winchester, VA area. His work was well above par and his prices fair. I would definitely use JR Garage Door and Services again.

Clayton with JR Garage doors is great! Recommend.

I called this morning because my door was not working properly!! Clayton responded quickly and now the door is adjusted and repaired. He installed this opener 3 years ago and just as he did then he did today. He provided outstanding customer service. I am a lifelong customer!!

Showed up, got the job done just right. A very hard worker willing to do whatever it takes ..

Great company! They will go above and beyond to help you out. They have a number of different garages available and are extremely flexible. Mr Smith has over 20 years of experience installing garages and it really shows. He’s also a class act and a top notch professional. Definitely recommend this company for your garage door needs!

Great service. Got the door back up and running.

I would highly recommend this company. Clayton was great. He came to my house within an hour or so of me calling. He assessed the situation and had my garage doors working in no time. Professional, knowledgable service and reasonably priced. Never again will I contract with a big box store for this type of installation, much better to hire an expert.

My garage door spring broke, trapping my car in the garage. He came within the hour. He was fast, efficient, and friendly. Also, extremely cheaper than others I called. Highly recommend!

Great service! Fast turn time. Highly recommend!!!!!

Very responsive...requested service to repair 2 garage doors and less than 24 hours later I'm all fixed up. Very satisfied and would recommend to anyone needing this service.

I highly recommend JR Garage Door & Services. Clayton Smith assessed my garage door needs, provided multiple options for repair, and completed the work in a timely fashion. He is knowledgeable, professional, and customer service oriented. Many thanks for the excellent work!

Extremely professional, courteous and responsive. Just had a rolling garage door installed in our backyard and I would highly recommend their services.

JR has done work for me twice on my garage door - he’s incredibly reasonably priced, responsive and fast. Couldn’t recommend him enough!

Clayton did a great job installing my new garage door and answered all of my follow up questions on operating the new system. He is very professional and takes pride in making sure the customer it happy with the result. He also services my investment properties whenever there is an issue with the garage door. I am glad I have him on my list of contractors.

So thankful for him coming out right away. He was fast and honest! He’ll be the only person I use from now on! Thank you!!!

Hello, Clayton Smith was a very professional businessman. I got his number from a friend of the family, I gave him a call he told me to send him pictures of the springs that I had and he will get to me as soon as he could, which was the next morning, very reasonable guy and his prices weren't bad at all...few hours later my door was fixed and operating as it was before the springs break..... Thank you Jay our garage door and services, Mr. Clayton I will be more than gladly to send you more referrals.

Overall my experience was outstanding! Identified and fixed the issue in less than 15 minutes.

So I call this guy clayton at 7pm because I needed my garage door fixed.Clayton showed up at 8:30pm and gave me a quote on the spot. Who does that? Seriously that was awesome. I had been told by 2 other companies that I needed a new $3K door but Clay was able to do it in 15min for under 400 bucks. Plus he was the nicest guy ever. He even offered to show me how to fix it myself next time if I wanted but his work is 100 percent guaranteed. Door looks the way it did before I backed into.it...lol.. thank you clay.

JR Garage Door and Service was able to come out on a weekend to help fix our garage door. Answered all our questions and was very professional and knowledgeable. Great service! Thank you!

Excellent product quick response and reasonably priced

excellence service happy with outcome very reliable and awesome pricing. Had 2 garage door redone

Prompt response to my call for garage door service/repair. Technician came out the same day and provided excellent and professional service from beginning to end. I am recommending J R Garage Door & Services for your garage door needs.

Courteous and affordable. Highly recommend to everyone.

Fixed broken recoil springs on garage and fixed neighbors garage as well came by within 24 hours.

This company provides great service! I reached out to them and he was at my residence within the hour. He has prompt and excellent service. I would use his services again and refer him to others. Thanks Clayton!

I have used JR Garage Door and Services twice for garage door spring replacements. Clayton is a true professional,. He is very polite and does great work at a great price. I texted him at 7:00 pm and he was at my house the next morning. I highly recommend their services.

JR Garage Door and Services delivered top notch customer service. Clayton was punctual and showed up and did exactly what he said he would do in a timely and efficient manner, which is fabulous since I live in the Winchester, VA area. His work was well above par and his prices fair. I would definitely use JR Garage Door and Services again.

First, I would like to say how knowledgeable, professional and responsive JR Garage Door and Services is. Our door was fixed in a timely manner and no question was too small. Thanks again for great service.

Excellent service! Very quick, prompt service and nice man! Clayton will be my service man! Call any time, he is at your service!

Great service. Very professional. He came out the same day I called and fixed our garage. Affordable prices as well!!!! Definitely recommend.

Clayton Smith came out to our house in the wee hours of the morning on 2/14/20, our motor went out in the garage and we had no way of getting in the house. After making the call to JR Garage Doors & Service, Clayton was here in a matter of minutes!!!! He was able to get our garage door up and he replaced our old motor (Craftsmen) with a brand new Liftmaster, with new remotes and new key pads all within a matter of 45 minutes. The service was EXCELLENT!!! I highly recommend JR Garage Doors & Service!!!

Clay came to home at the time he said he would. He was very professional and helpful. And honest. My issue I had with my garage door malfunction was minor and he explained everything. I recommend clients to seek his service he’s knowledgeable and honest about his prices.

10/10 great communication, knowledgeable, and great work! Will not disappoint

We just bought our first home. Everything was breaking, including our garage door. I was recommended JR Garage; so glad I was given their information. 24 hours after contact I was booked. Super nice and genuine people, and such amazing customer service. Our garage door is working amazing and it's so quiet!!! Highly recommend

JR Garage Door and Services delivered top notch customer service. Clayton was punctual and showed up and did exactly what he said he would do in a timely and efficient manner, which is fabulous since I live in the Winchester, VA area. His work was well above par and his prices fair. I would definitely use JR Garage Door and Services again.

Prompt response. Great customer service and support.

Just had a new garage door and garage door opener installed by JR Garage Door Services. Could not be happier with the results. Entire transaction was easy. Highly recommend !!!!

Over the years, Clayton has provided excellent service, whether it was replacing a garage door system or a broken spring. He is reliable, and he has even come out with short notice. I highly recommend JR Garage Door and Services.

He really does an excellent job on garage doors. He is honest and gives honest prices to fit a person needs. He takes his time and makes sure the job is done right. I highly recommend JR garage Door and services to anyone who needs repairs done on their garage door.

I was having issues closing my garage door. I contacted Clayton and he was there right away to help with me considering it left my house vulnerable. He was able to fix it in minutes. Thank you Clayton for taking the time to come and fix my garage quickly.

Fast Knowledgeable and most important Friendly. I would recommend JR Garage anytime. Very Satisfied.

I have always had to open my garage door manually until today.. clayton came out and had everything installed within an hour. He showed me how to work everything and even took the time to tell me how to get the warrenty on my garage door opener(Chamberlain brand) Very friendly and very affordable. Would definitely recommend.

Very satisfied. Worked quickly and explained some stuff I didn't know about my garage door. Good price. Would recommend

They answered my call and were on the job promptly. Huge selection of doors !

AWESOME!! Is all I can say Clayton is professional and his partner talk to my wife and answered all of her questions. He was clean and prompt, cool as hell. I recommend this company to everyone!!

Best Estimates, Very pleasant to deal with. Made everything as easy as possible working with me every step of the way from every detail of the doors we wanted. So appreciated! I recommend 100%

Very quick and cost effective replacement of damaged door panels. A pleasure doing business with Clayton.

Clayton from JR Garage Door is fantastic. I’ve had him repair a door Nd couple years later replace it(30 years old) due to outstanding service and pricing.

The technician did a very fast and professional repair of my garage doors. The repair took less than an hour. I will definitely use this company for future repairs.

Very Professional, Informative, Punctual and Affordable. Door installation was smooth and did not take long at all. I would highly recommend this company for your garage door services.

I contacted JR Garage Door & Services when my garage door panel collapsed. They responded promptly and was at my house within an hour on a Sunday. Clayton assessed, repaired and completed the project with extreme professionalism and knowledge. I will definitely be utilizing this company for all of my garage door issues or needs. His service was so good, my neighbor hired him on the spot to repair his garage door as well! It’s so refreshing to experience a company with integrity, professionalism and reasonable pricing. —Joe Carter

My family and I can’t thank JR Garage Door enough for their invaluable, expert and most of all cordial service!!! We sought 3 estimates and no one came near their price and all were way further from their professionalism!! 6 out of 5 stars!

Service was excellent and efficient! Very professional and timely.

Responsive, Professional and Knowledgeable

This company is great! I emailed and he responded right away. After I sent pictures of the garage door he was able to tell me what’s wrong and provided a reasonable price right away. He was at my house the next morning and took no time replacing my garage spring and fixing the door mechanics. Thanks so much. Everything works perfect now.

My experience with Clayton “Cliff” Smith of JR Garage Door & Services was Five Stars! No other way to describe it. My right-side garage door torsion spring had rusted and busted. I began searching online and I noticed how many friendly reviews were posted from genuine local customers living in my area. I noticed that a local exchange cell phone number was provided along with the two business numbers on the website. So I called it - and Cliff answered himself! As soon as I described my problem, he asked me to send him a phone pic of the door. 5 minutes later he had set up to be in my garage this afternoon and instantly quoted me the total price. The last place I had called was quoting me over $75 more, plus stated that the total price could be higher after completing the job. Their dispatcher was to call back - but never did. Mr. Smith showed up on time. In short, he had the entire job completed, adjusted, and all areas lubed - in a half hour or less. He also gave me pointers on maintenance and care before cleaning up to leave. Don’t waste your time hunting through Google for “the best” - that part has already been done for ya! Call Cliff @JR Door & Services Installations or Repairs! It is SO good to have confidence in hiring great workers again!

JR GARAGE DOOR AND SERVICES - What a great find! Mr. Clayton Smith is knowledgeable and caring…I called on Saturday, 7/9/22 at 6:44pm; I received a return call at 7:31pm on the same day! Mr. Clayton Smith asked a few questions and requested a picture - he was able to diagnose the situation immediately. I was very impressed. Mr. Clayton Smith came out on Monday, 7/11 at 5pm and was finished/job completed in less than 30 minutes; my garage door is working beautifully! That’s service! Thank you so very much for displaying the values mentioned on your website: honesty, integrity and dependability! I pray that God continues to bless you and your business!🙏🏽

JR Garage Door and Service was very responsive and had the best prices. Fixed my garage door within 24 hours of me contacting them. Very happy with their service. Much thanks!

They were so helpful. We had issues with our odd sized garage door and they were able to help us. The door we ordered (from the local hardware store) was broken, so it had to be returned. They even came back late that night to make sure we had it installed that same day. Wish we had called them sooner!

JR put a new direct drive opener in my garage. The installation was flawless. He cleaned up and was gone an 2 hours start to finish. Outstanding.

Call for a broken coil in the morning & it was fixed by noon! Exceptional service. This is the 2nd time I have used him & he did not disappoint!

In May 2022, we requested the installation of garage door openers for two garage doors at our home as well as service to the garage doors to make sure they were aligned and working well. Everything was completed in a professional manner for a reasonable price. They went above and beyond in educating us on the door openers operation and capabilities. My husband and I would highly recommend this company for all your garage door needs.

Very good company to work with all the way around from the customer service to pricing, and the quality of their work. A great small business that will definitely get my support again.

Found them on FB. Was a little leary as I found them on FB. But I'm glad I took the risk. They came THE NEXT DAY and replaced a old roll up door with a powered insulated door. He did the job perfect and was professional. I'm glad I took the risk. They are very good at garage doors.

Great customer service. Their rates are the best in the area. They responded to my emails promptly and accommodated my schedule as I had limited availability during the week. I had an old garage door replaced as well as an automatic door opener. I would highly recommend JR Garage Door and Services.

The service was over and beyond five stars. Best of all they’re affordable and time saving.

Awesome service! Responded quickly, extremely knowledgeable, and very professional. He is now my go-to guy for “any” future garage door issues that may arise. Great job!

Great service and follow up.

Wonderful service . Nicest guys I’ve ever met. Quick and sufficient service with very affordable prices! Glad I didn’t go anywhere else . I HIGHLY RECOMMEND

JR Garage Door and Services is the best! They offer a wide variety of services to match your needs and their prices are very competitive compared to the competition. Customer service was outstanding as they communicate with you every step of the way. Installation services were on time and the job was completed in a little over an hour. Very professional company and employees that I will recommend to anyone who needs garage related services. Thanks again

Mr. Smith is professional, responsive, and very helpful with something I know nothing about (garage doors.) Also very reasonably priced compared to others. I would recommend him to any of my friends!

JR was very professional and quickly came out and helped with my garage door issue. Would recommend to anyone who is having problems with their garage!

Great customer service. Very responsive. Clayton fixed our issue and gave us tips on preventive maintenance. I absolutely recommend this company.

Great job. Showed up at as scheduled, maintained clean work area and completed work on time. Garage doors look beautiful! Highly recommend.

JR was referred so I was skeptical. I called him and he responded as planned. He fixed my garage door and I’m a happy customer. I would recommend his services and best of all he didn’t over charge me for the job. He was professional and friendly. I would rate him at excellent 10 ⭐️!

Clayton just completed installing a brand new garage door and opener called on Friday because door broke and couldn’t open. He came out measured Saturday. Showed up on time and completed the job perfectly was very professional explained everything from start to finish. Ensured I was comfortable with operating new remotes and key pads. Would definitely recommend. I plan on working with Clayton on another project soon

Since the pandemic, it’s been hard to find exceptional service, but I found it here. Not only were they honest about what I needed done for my garage, very communicative and responsive to all my questions but they were reasonably priced!! They showed up on time, got the job done, helped me to program the garage door opener on my phone and cleaned up. He even referred me to someone who could assist me with other services at my home. I recommend their services! Don’t call Premier, Access or whoever, call JR!

My family and I can’t thank JR Garage Door enough for their invaluable, expert and most of all cordial service!!! We sought 3 estimates and no one came near their price and all were way further from their professionalism!! 6 out of 5 stars; highly recommend!

Called Clayton this morning to fix the broken spring on our garage door. He had our garage door back working by the this afternoon!! Clayton is great!! The spring broke on our door. I called him and sent him a video. He gave me a quote immediately and came the same day to fix our garage door. He offered garage door maintenance for the future. Excellent customer service!!! I'm so glad I found someone local and trustworthy!! Thank you sooo much Clayton for everything!!! I highly recommend Jr Garage Door and Services!!

Great service, responded immediately to text, had our door instock and was able to install in 3 days! Arrived on time, door was installed in 1 hour and half, he gave me instruction on how to take care of the new door so it would last a long time. Very Happy, exception service! Thanks Clayton.

Very professional and courteous, and they did an awesome job. I Would recommend them to anyone for service.

They did a very good job, and they were on time and reasonable! I would highly suggest this service

Quick, friendly service. Was able to repair both of our garage doors…replacing a box and chain, programming new remotes and providing maintenance. Would definitely recommend.

Fantastic pricing and service!!!

I have used Clayton a couple of times on my garage repairs and he is responsive, honest and gets the job done quick and efficiently. I recommend !

This company is awesome. We constantly call this dependable company to come out to fix our garage door because our guys keep hitting it. Once the call is made, there at the office within the hour. They even have came around 3am to fix our garage door in the pouring rain. I would and have recommend this company to alot of people. :)

I cannot rave enough about this business. They gave me the best estimate and the work is impeccable. They were extremely pleasant to deal with. I recommend them for all your garage door and garage service needs.

Quick and reliable service. Excellent communication. I highly recommend!

I would definitely recommend Clayton! He responded on the same day (Tuesday), arranged for him to come on Friday to check out and was going to get a few other estimates, but he ended up having time today (Wednesday) and came by and immediately was able to fix my issue for a very reasonable price so it is now fixed! I’ll go with him again when it is time to replace the whole thing! Thumbs up

This is my third time using JR Garage Door & Service and they never disappoint. Clayton is truly World Class! You will not go wrong if you call them.

This company handled my repair request so fast. Everything was completed the same day and within 2 hours! Very professional…I recommend to all! Thank you.

Moved into a home that had the garage converted into an office and needed converted back. After waiting months to get someone out, JR was able to come out on a Sunday for the estimate and have the door installed by Wednesday. Very satisfied with the work and would highly recommend using them!

Clayton did a fantastic job installing our garage doors and openers for a very fair price. Years later they are still running perfectly and look great. I strongly recommend JR Garage Door and Services!

Very fast, reliable and reasonable pricing! I also must say I called him Sunday morning at 12AM when my springs on the door broke and yes my door was fixed same day within hours!

I could not open my garage door, I called and he knew exactly what the problem was and provided same day service. My single door was having trouble and he fixed that one to for an overall price that was fair and much lower than a previous estimate. Showed up when he said he would and was courteous and fair!

JR Garage Door and Services delivered top notch customer service. Clayton was punctual and showed up and did exactly what he said he would do in a timely and efficient manner, which is fabulous since I live in the Winchester, VA area. His work was well above par and his prices fair. I would definitely use JR Garage Door and Services again.

Call Clayton if you need garage door repairs. He is wonderful. The spring broke on one of the doors. I called him, explained what happened, and I sent him a video. He gave me a quote immediately and came on a Sunday to fix our garage door. He is so personable and offered tips on garage door maintenance to mitigate issues in the future. Excellent customer service. It's so easy to call a big repair company, but I'm so glad I found someone local, who values customer service like he does. We found out he's very handy too, and can repair a lot of things. We plan to be in touch with him for a few other projects around the house. I'll be calling him instead of Angi's list for sure. Thanks Clayton!

Clayton came on Christmas Eve on short notice to fix my garage door spring that had snapped days earlier. Very efficient and professional. Highly recommend and will use again!

Clayton and his wife are the best business duo! She is very responsive and helpful. He provide quality craftsmanship! This is our second time using them and we will continue to use them for future services and recommend them to all of our friends and family!

I called JR Garage and Door services and Clayton came out the same day. He not only fixed our garage door sensor but he taught me how to ensure that it's working properly. He also gave me valuable suggestions on upgrading my belt drive (which I will be having Clayton to install). I highly recommend this company and Clayton is the best!

Clayton and Samantha provided excellent customer service and were quick to respond when I called for a garage door repair. When Clayton showed up, he knew exactly how to fix the problem and it took him no time at all to fix the door. He made sure the garage door was safe and functioning properly before he left. I really liked him and his customer service. I would HIGHLY recommend Jr Garage Door and Services!

Great service. Fast scheduling, very communicative, very personable and professional, fast install, and everything looks and works great. It would be hard to be better than this. Props to Clayton!

Great experience with JR Garage Door and Services! I backed into my garage door and thought it was beyond repair. I had another company come out to assess the damage and they told me it should be replaced and then tried to sell me on other things I "needed" leading me to believe this was going to cost me thousands of dollars. I'm so glad I happened upon JR services! They were very prompt in responding to my request for a quote. They could have easily upsold me on replacements or other things but instead were honest and said they could repair it for me. They even got out to my house over the weekend to do the repair. Customer service great, professional, and made the whole process quick, painless, and affordable. 100% recommend this local business and will use them in the future!

Clayton is the best - he is so knowledgeable about garage doors, very fairly priced, and just an all around good person. He fixed our old wonky garage doors when we first moved into our house and weren't quite ready to upgrade, then came back and installed brand new doors when we were finally ready. He even walked me through the process of deciding on which doors/openers to purchase over the phone - like, I called him from Home Depot in a panic and he very patiently helped me out - which was going above and beyond. Highly recommend.

Great company. We needed to replace 3 doors. Clayton was tremendous help in choosing the best door for us and then did excellent work installing them. Always showed up when they said they would.

excellent service on time and job well done

This company is top notch. Very knowledgeable and willing share that knowledge. He not only explained what he was doing but also showed me. Gave me the basics on how to care for the working parts of my garage doors. Will definitely call again if I need to and his price are fair as well.

When the better half accidentally backed into our garage door early this morning, we thought the whole thing was going to need replacing. Clayton and JR Garage Door and Services was recommended by our neighbor and he showed up less than an hour later. He expertly assessed the situation, said he would be able to repair the whole thing for a fraction of the cost of a new replacement. He was done less than an hour later and everything worked better than it did before the accident. We sincerely appreciate the expedited service and honest up front pricing!! Thanks!!

My door was inoperable and not closing. I called JR Garage Door and Services. Clayton provided an estimated time of arrival, showed up when he stated, accessed the issue and door was fixed. He also took time to address all of my questions as well as offer suggestions to keep door in good working condition. His timeliness and vast knowledge was greatly appreciated. I will be contacting JR Garage Door Services for all my garage service needs and highly recommend their services.

These guys were great! Clayton came out right away, gave me a fair quote, and the work was done professionally. He even gave me tips on how to keep it from happening again! Highly recommend and would definitely use their services again!

This company is awesome. Came out and handled my issue in 5 minutes. Very knowledgeable. Will use again if I have any issues.

Impeccable service. Clayton communicates promptly and consistently, he ensures the job is done with fidelity. Same day service, prompt and clean. Looking forward to continuing business and recommending you to friends and family.

Inquired about services Wednesday. Saturday I asked for a time my garage door opener could be installed and Sunday morning my garage door opener was installed.

After calling a few places and receiving no callbacks to install a garage door opener, I decided to contact J&R via e-mail. Mr. Smith was extremely responsive (wrote back within an hour of my initial contact) and considerate of my time. Samantha was just as customer-oriented as Mr. Smith and I really appreciated her knowledge as to what kind of opener what be best for my home. They were very communicative also regarding the status of parts available and when they would be able to install the opener system -- we had a minor delay with getting parts and even though I was not in a rush to have the installation completed, Samantha did not want to keep me hanging on a string waiting to get the job done. I think the delay was 4(?) days, no biggie. Mr. Smith arrived and worked in a timely manner with no drama, explaining how the opener worked, safety precautions, etc. -- thank you. I would contact them again should I need their services in the future.

Update 11/2019: So as people (read me) are wont to do, I procrastinated on setting up my wifi enabled garage door opener with the app. When I went to do it though, I realized my wall button wasn't the right type. I sent them an email (3 months after install), and they apologized and gave me a replacement. Came through to install it, and even waited to make sure I was able to set it up. 6 star service! Had an awesome experience with them getting a replacement door. I needed reframing on a nonstandard opening, and removal of the door from the 50s and replacement with an automatic system, and they came through. There were some scheduling issues along the way but they were very communicative (and very understanding when i once forgot about an appt). I was even given a credit for the reschedules. Awesome customer service. They quoted me the best rates out of anyone by the way! And they cleaned my gross garage floor for me. I was 110% impressed with their service and highly recommend them.

On the recommendation from neighbors in our community we called JR Garage Door and Services for an emergency repair in the evening. They responded promptly to schedule an appointment that same night and made the repairs for a very reasonable price. Very professional and quality work. I highly recommend JR Garage Door and Services.

AWESOME!! Is all I can say Clayton is professional and his partner talk to my wife and answered all of her questions. He was clean and prompt, cool as hell. I recommend this company to everyone!!