Reviews
Take a look for yourself on what your neighbors are saying about us.
Take a look for yourself on what your neighbors are saying about us.
JR Garage Door and Services delivered top notch customer service. Clayton was punctual and showed up and did exactly what he said he would do in a timely and efficient manner, which is fabulous since I live in the Winchester, VA area. His work was well above par and his prices fair. I would definitely use JR Garage Door and Services again.
I have used Clayton a couple of times on my garage repairs and he is responsive, honest and gets the job done quick and efficiently. I recommend !
I would definitely recommend Clayton! He responded on the same day (Tuesday), arranged for him to come on Friday to check out and was going to get a few other estimates, but he ended up having time today (Wednesday) and came by and immediately was able to fix my issue for a very reasonable price so it is now fixed! I’ll go with him again when it is time to replace the whole thing! Thumbs up
Very satisfied. Worked quickly and explained some stuff I didn't know about my garage door. Good price. Would recommend
I was having issues closing my garage door. I contacted Clayton and he was there right away to help with me considering it left my house vulnerable. He was able to fix it in minutes. Thank you Clayton for taking the time to come and fix my garage quickly.
Clayton and Samantha provided excellent customer service and were quick to respond when I called for a garage door repair. When Clayton showed up, he knew exactly how to fix the problem and it took him no time at all to fix the door. He made sure the garage door was safe and functioning properly before he left. I really liked him and his customer service. I would HIGHLY recommend Jr Garage Door and Services!
Prompt response to my call for garage door service/repair. Technician came out the same day and provided excellent and professional service from beginning to end. I am recommending J R Garage Door & Services for your garage door needs.
The service was over and beyond five stars. Best of all they’re affordable and time saving.
Clayton saw me stranded waiting on AAA and stopped to help me change my tire. I cannot review his garage door service, but I can say he is a true humanitarian stopping to help a stranger. Thank you!!
Clayton from JR Garage Door is fantastic. I’ve had him repair a door Nd couple years later replace it(30 years old) due to outstanding service and pricing.
The absolute best...I mean it!! I posted a request for a recommendation for a Garage Door Repair Specialist. I can say that within the next 2 hours or less...MY GARAGE DOOR WAS REPAIRED!!...after being broken and dysfunctional for MONTHS!! I was in utter SHOCK! Not only that, but I wasn't BROKE after they left! What Samantha said over the phone was EXACTLY what was done! I would recommend them HANDS DOWN! THANK YOU SO MUCH!!
Great service! Fast turn time. Highly recommend!!!!!
Very fast, reliable and reasonable pricing! I also must say I called him Sunday morning at 12AM when my springs on the door broke and yes my door was fixed same day within hours!
Clayton with JR Garage doors is great! Recommend.
I cannot rave enough about this business. They gave me the best estimate and the work is impeccable. They were extremely pleasant to deal with. I recommend them for all your garage door and garage service needs.
We just bought our first home. Everything was breaking, including our garage door. I was recommended JR Garage; so glad I was given their information. 24 hours after contact I was booked. Super nice and genuine people, and such amazing customer service. Our garage door is working amazing and it's so quiet!!! Highly recommend
JR Garage Door and Service was able to come out on a weekend to help fix our garage door. Answered all our questions and was very professional and knowledgeable. Great service! Thank you!
Great service and equipment.
Overall my experience was outstanding! Identified and fixed the issue in less than 15 minutes.
Quick and reliable service. Excellent communication. I highly recommend!
Awesome service! Responded quickly, extremely knowledgeable, and very professional. He is now my go-to guy for “any” future garage door issues that may arise. Great job!
Fixed broken recoil springs on garage and fixed neighbors garage as well came by within 24 hours.
Call for a broken coil in the morning & it was fixed by noon! Exceptional service. This is the 2nd time I have used him & he did not disappoint!
This company is top notch. Very knowledgeable and willing share that knowledge. He not only explained what he was doing but also showed me. Gave me the basics on how to care for the working parts of my garage doors. Will definitely call again if I need to and his price are fair as well.
Inquired about services Wednesday. Saturday I asked for a time my garage door opener could be installed and Sunday morning my garage door opener was installed.
Very quick and cost effective replacement of damaged door panels. A pleasure doing business with Clayton.
Great job. Showed up at as scheduled, maintained clean work area and completed work on time. Garage doors look beautiful! Highly recommend.
They answered my call and were on the job promptly. Huge selection of doors !
Just had a new garage door and garage door opener installed by JR Garage Door Services. Could not be happier with the results. Entire transaction was easy. Highly recommend !!!!
JR Garage Doors are AMAZING! JR and Samantha were responsive, upfront and extremely accommodating especially in a tight situation and strict timeline. They drove over 3 hours to satisfy a very difficult customer and worked tirelessly throughout the cold hours into the night. Excellent customer service and communication phenomenal. Highly recommended! Will use again.
My experience with Clayton “Cliff” Smith of JR Garage Door & Services was Five Stars! No other way to describe it. My right-side garage door torsion spring had rusted and busted. I began searching online and I noticed how many friendly reviews were posted from genuine local customers living in my area. I noticed that a local exchange cell phone number was provided along with the two business numbers on the website. So I called it - and Cliff answered himself! As soon as I described my problem, he asked me to send him a phone pic of the door. 5 minutes later he had set up to be in my garage this afternoon and instantly quoted me the total price. The last place I had called was quoting me over $75 more, plus stated that the total price could be higher after completing the job. Their dispatcher was to call back - but never did. Mr. Smith showed up on time. In short, he had the entire job completed, adjusted, and all areas lubed - in a half hour or less. He also gave me pointers on maintenance and care before cleaning up to leave. Don’t waste your time hunting through Google for “the best” - that part has already been done for ya! Call Cliff @JR Door & Services Installations or Repairs! It is SO good to have confidence in hiring great workers again!
10/10 great communication, knowledgeable, and great work! Will not disappoint
Showed up, got the job done just right. A very hard worker willing to do whatever it takes ..
This company handled my repair request so fast. Everything was completed the same day and within 2 hours! Very professional…I recommend to all! Thank you.
Very Professional, Informative, Punctual and Affordable. Door installation was smooth and did not take long at all. I would highly recommend this company for your garage door services.
So I call this guy clayton at 7pm because I needed my garage door fixed.Clayton showed up at 8:30pm and gave me a quote on the spot. Who does that? Seriously that was awesome. I had been told by 2 other companies that I needed a new $3K door but Clay was able to do it in 15min for under 400 bucks. Plus he was the nicest guy ever. He even offered to show me how to fix it myself next time if I wanted but his work is 100 percent guaranteed. Door looks the way it did before I backed into.it...lol.. thank you clay.
Clay came to home at the time he said he would. He was very professional and helpful. And honest. My issue I had with my garage door malfunction was minor and he explained everything. I recommend clients to seek his service he’s knowledgeable and honest about his prices.
After calling a few places and receiving no callbacks to install a garage door opener, I decided to contact J&R via e-mail. Mr. Smith was extremely responsive (wrote back within an hour of my initial contact) and considerate of my time. Samantha was just as customer-oriented as Mr. Smith and I really appreciated her knowledge as to what kind of opener what be best for my home. They were very communicative also regarding the status of parts available and when they would be able to install the opener system -- we had a minor delay with getting parts and even though I was not in a rush to have the installation completed, Samantha did not want to keep me hanging on a string waiting to get the job done. I think the delay was 4(?) days, no biggie. Mr. Smith arrived and worked in a timely manner with no drama, explaining how the opener worked, safety precautions, etc. -- thank you. I would contact them again should I need their services in the future.
Update 11/2019: So as people (read me) are wont to do, I procrastinated on setting up my wifi enabled garage door opener with the app. When I went to do it though, I realized my wall button wasn't the right type. I sent them an email (3 months after install), and they apologized and gave me a replacement. Came through to install it, and even waited to make sure I was able to set it up. 6 star service! Had an awesome experience with them getting a replacement door. I needed reframing on a nonstandard opening, and removal of the door from the 50s and replacement with an automatic system, and they came through. There were some scheduling issues along the way but they were very communicative (and very understanding when i once forgot about an appt). I was even given a credit for the reschedules. Awesome customer service. They quoted me the best rates out of anyone by the way! And they cleaned my gross garage floor for me. I was 110% impressed with their service and highly recommend them.
The technician did a very fast and professional repair of my garage doors. The repair took less than an hour. I will definitely use this company for future repairs.
Mr. Smith is professional, responsive, and very helpful with something I know nothing about (garage doors.) Also very reasonably priced compared to others. I would recommend him to any of my friends!
excellence service happy with outcome very reliable and awesome pricing. Had 2 garage door redone
Good pricing, he was very informative and repaired the door without issue
I texted about a problem on Saturday afternoon. Within a minute, I had a reply and request for pics and details. I had a phone call back in less than 15 minutes, and an appt for the next day. Timeslot was 12-1230. Arrived at exactly 12 - how often does that happen? Very professional, knew garage doors. Will definitely use again and recommend to others.
Over the years, Clayton has provided excellent service, whether it was replacing a garage door system or a broken spring. He is reliable, and he has even come out with short notice. I highly recommend JR Garage Door and Services.
This company is awesome. We constantly call this dependable company to come out to fix our garage door because our guys keep hitting it. Once the call is made, there at the office within the hour. They even have came around 3am to fix our garage door in the pouring rain. I would and have recommend this company to alot of people. :)
Found them on FB. Was a little leary as I found them on FB. But I'm glad I took the risk. They came THE NEXT DAY and replaced a old roll up door with a powered insulated door. He did the job perfect and was professional. I'm glad I took the risk. They are very good at garage doors.
In May 2022, we requested the installation of garage door openers for two garage doors at our home as well as service to the garage doors to make sure they were aligned and working well. Everything was completed in a professional manner for a reasonable price. They went above and beyond in educating us on the door openers operation and capabilities. My husband and I would highly recommend this company for all your garage door needs.
JR GARAGE DOOR AND SERVICES - What a great find! Mr. Clayton Smith is knowledgeable and caring…I called on Saturday, 7/9/22 at 6:44pm; I received a return call at 7:31pm on the same day! Mr. Clayton Smith asked a few questions and requested a picture - he was able to diagnose the situation immediately. I was very impressed. Mr. Clayton Smith came out on Monday, 7/11 at 5pm and was finished/job completed in less than 30 minutes; my garage door is working beautifully! That’s service! Thank you so very much for displaying the values mentioned on your website: honesty, integrity and dependability! I pray that God continues to bless you and your business!🙏🏽
JR has done work for me twice on my garage door - he’s incredibly reasonably priced, responsive and fast. Couldn’t recommend him enough!
excellent service on time and job well done
Great customer support and product selections!
This is my third time using JR Garage Door & Service and they never disappoint. Clayton is truly World Class! You will not go wrong if you call them.
This company provides great service! I reached out to them and he was at my residence within the hour. He has prompt and excellent service. I would use his services again and refer him to others. Thanks Clayton!
They were so helpful. We had issues with our odd sized garage door and they were able to help us. The door we ordered (from the local hardware store) was broken, so it had to be returned. They even came back late that night to make sure we had it installed that same day. Wish we had called them sooner!
JR Garage Door and Service was very responsive and had the best prices. Fixed my garage door within 24 hours of me contacting them. Very happy with their service. Much thanks!
I went to JR GD&S website to fill out the Free Estimate request and I received a call from Samantha in less than an hour. She asked me about the details and asked for me to send pictures of the door and the broken spring to ensure they couldget the part and also to give an accurate quote. She called back with the quote but suggested I replace both springs due to the possibility the other spring could break. It was also cost effective to buy 2 vs 1. Clayton arrived on time, asked me a few questions about spring lubrication timeframes, and he started accessing the situation. He gave me two options: replace both springs or he could install one, heavy-duty spring with a higher open/close cycle rating than the two together. It was the same price but I went with the higher rating. He was done in about 1.5 hrs. He also stated that it carried a better warranty in which I will reach out soon to get some documentation for the work. This duo was great with professionalism and time management. I highly recommend this company! Best Regards, Gerald Morris
JR Garage Door and Services was great! Our garage door was broken and failed to open on one of the hottest days of the summer! We sent a text and Samantha immediately called us to determine the problem. We assessed that the spring on the door was broken and needed to be replaced. She let us know that Clayton was finishing up another job in the area and would stop by within 15 minutes. He arrived on time, was courteous and professional. When he left our door was whisper quiet, even better than before. I would rate them a top notch company and will recommend them to our friends and family. We are very happy and cool customers!
Great service. Very professional. He came out the same day I called and fixed our garage. Affordable prices as well!!!! Definitely recommend.
Great service. Fast scheduling, very communicative, very personable and professional, fast install, and everything looks and works great. It would be hard to be better than this. Props to Clayton!
Great service, responded immediately to text, had our door instock and was able to install in 3 days! Arrived on time, door was installed in 1 hour and half, he gave me instruction on how to take care of the new door so it would last a long time. Very Happy, exception service! Thanks Clayton.